Build What Matters

We embed within mission-driven teams, aligning strategy, design, development, and marketing to build what truly matters.

Built with Intention

Purpose-driven digital work built alongside teams creating meaningful impact.

SmartGrant

Helping artists and arts organizations discover and access funding opportunities across Canada.

Lumara

Programs, camps, and community support for people navigating grief, illness, and loss.

DeSmog

Investigative journalism exposing climate misinformation and holding powerful interests accountable.

BC FNJC

Indigenous-led justice services supporting First Nations people across British Columbia.

Belonging Network

Support, connection, and advocacy for families and youth navigating adoption and permanency.

Built with Trust

Collaboration rooted in shared purpose and commitment.

“

“SmartGrant simply would not be here, if not for the Otters...”

MaryAnn Anderson

Founder / Principal

SmartGrant

“

“Since we’ve launched, their support has only grown - from targeted marketing expertise (invaluable as we build the brand), to finding nimble solutions to any challenges, and helping to bring to life new site features.

SmartGrant simply would not be here, if not for the Otters. More than just a web development company, they are truly partners in our vision and values...and that is a rare thing. They have donated countless hours to our project (well beyond the scope of our original grant-funded contract) because of their dedicated belief in what we are trying to bring to the arts community.”

— MaryAnn Anderson

“

“...a development partner that feels like an honest extension of your team...”

Parker G. McLean

Creative Director

Harc Creative

“

“Beginning to work with Serious Otters is one of the best decisions Harc Creative has made in the past year. Their commitment to high-quality, human-centered web development aligns perfectly with our own creative agency's values, which has made for a collaboration that has felt exciting and supportive from the get-go. If you're trying to find a development partner that feels like an honest extension of your team, look no further than Serious Otters. The heart, know-how and patience these folks bring to their work will make you wish you'd hired them sooner.”

— Parker G. McLean

“

"...how collaborative and caring they were—they truly felt like partners, not just consultants."

Joe Norman

Senior Manager, eCommerce & Customer Experience

Habitat for Humanities Greater Vancouver

“

“Working with Sam and Sylvester was an absolute pleasure. They brought clarity, intention, and heart to every step of the process. Their ability to quickly understand our needs, organize our assets, and set us up with thoughtful, strategic tools made a real impact on our team.

What stood out most was how collaborative and caring they were—they truly felt like partners, not just consultants. Every interaction felt grounded in purpose, empathy, and a genuine commitment to our mission. Their work not only helped us get organized but gave us renewed confidence in our marketing efforts.

I wouldn’t hesitate to recommend them to any organization looking for smart, thoughtful support from a team that truly cares.”

— Joe Norman

“

"They take the time to understand the needs at hand so they can help build successful roadmaps that lead to exceptional products."

Lisa Eaton

Director of Operations

Affinity Bridge

“

"The Serious Otters are more than collaborators to us; they are part of our team. We have been working with them on WordPress builds for years because of their strong alignment with our values, commitment to quality, and investment in long-term relationships with both the Affinity Bridge team and our clients.

They take the time to understand the needs at hand so they can help build successful roadmaps that lead to exceptional products. From WordPress development to SEO, they bring strategic thinking to technical implementations. They’re great at what they do."

— Lisa Eaton

“

“...many details we have never noticed were brought up, and it helped us to reflect about the direction we want to follow...”

Michelle Rosales

Coordinator - Producer

Foolish Operations

“

“It was great to have fresh eyes look into our website. So many details we have never noticed were brought up, and it helped us to reflect about the direction we want to follow in order to improve, not only our website, but the way we express our mission.

Serious Otters is a great choice to understand, not only the technical aspect of a website, but also what is the image and message your company is trying to send.”

— Michelle Rosales

“

“...their creative solution helped us developed and upgraded our website and reporting system... our sales went up by 30%.”

Jereld Salazar

Owner

Emtec Environmental Consulting Ltd.

“

“Our old website system was not up to date for years and our sales were dropping. We ran into Serious Otter last year, their creative solution helped us developed and upgraded our website and reporting system. Since then, our sales went up by 30%.

We highly recommend Serious Otters for any Website Design, Website Development, Digital Marketing Services, Online program and anything to do with computer and digital matter.”

— Jereld Salazar

Organizations We’ve Supported

We’ve had the privilege of working with purpose-driven organizations across sectors, sometimes directly, sometimes alongside our incredible agency partners.