We are here to handle the digital work so you don’t have to.
The organizations we work with are trying to change something important; in their communities, their sectors, their corner of the world. They deserve a team that shows up fully invested in the mission; one that lightens the load so they can focus on what actually matters.
Founder / Principal
SmartGrant
“Since we’ve launched, their support has only grown - from targeted marketing expertise (invaluable as we build the brand), to finding nimble solutions to any challenges, and helping to bring to life new site features.
SmartGrant simply would not be here, if not for the Otters. More than just a web development company, they are truly partners in our vision and values...and that is a rare thing. They have donated countless hours to our project (well beyond the scope of our original grant-funded contract) because of their dedicated belief in what we are trying to bring to the arts community.”
Creative Director
Harc Creative
“Beginning to work with Serious Otters is one of the best decisions Harc Creative has made in the past year. Their commitment to high-quality, human-centered web development aligns perfectly with our own creative agency's values, which has made for a collaboration that has felt exciting and supportive from the get-go. If you're trying to find a development partner that feels like an honest extension of your team, look no further than Serious Otters. The heart, know-how and patience these folks bring to their work will make you wish you'd hired them sooner.”
Senior Manager, eCommerce & Customer Experience
Habitat for Humanities Greater Vancouver
“Working with Sam and Sylvester was an absolute pleasure. They brought clarity, intention, and heart to every step of the process. Their ability to quickly understand our needs, organize our assets, and set us up with thoughtful, strategic tools made a real impact on our team.
What stood out most was how collaborative and caring they were—they truly felt like partners, not just consultants. Every interaction felt grounded in purpose, empathy, and a genuine commitment to our mission. Their work not only helped us get organized but gave us renewed confidence in our marketing efforts.
I wouldn’t hesitate to recommend them to any organization looking for smart, thoughtful support from a team that truly cares.”
Director of Operations
Affinity Bridge
"The Serious Otters are more than collaborators to us; they are part of our team. We have been working with them on WordPress builds for years because of their strong alignment with our values, commitment to quality, and investment in long-term relationships with both the Affinity Bridge team and our clients.
They take the time to understand the needs at hand so they can help build successful roadmaps that lead to exceptional products. From WordPress development to SEO, they bring strategic thinking to technical implementations. They’re great at what they do."
Coordinator - Producer
Foolish Operations
“It was great to have fresh eyes look into our website. So many details we have never noticed were brought up, and it helped us to reflect about the direction we want to follow in order to improve, not only our website, but the way we express our mission.
Serious Otters is a great choice to understand, not only the technical aspect of a website, but also what is the image and message your company is trying to send.”
Owner
Emtec Environmental Consulting Ltd.
“Our old website system was not up to date for years and our sales were dropping. We ran into Serious Otter last year, their creative solution helped us developed and upgraded our website and reporting system. Since then, our sales went up by 30%.
We highly recommend Serious Otters for any Website Design, Website Development, Digital Marketing Services, Online program and anything to do with computer and digital matter.”
While our core services may look a lot like other agencies, our advantage lives in how we collaborate. When work is done with the mission in mind rather than rushing to fulfill a contract, every step stays in flow with what actually matters. We become the biggest advocates of your mission; because it’s through supporting purpose-driven organizations like yours that we seek to make our own contribution to the world we all share.
“SmartGrant simply would not be here, if not for the Otters… They have donated countless hours to our project, well beyond the scope of our original contract, because of their dedicated belief in what we are trying to bring to the arts community.” – Mary Ann Anderson, SmartGrant
Design | Development | SEO
Beyond our direct partnerships, we’ve had the privilege of supporting missions that matter.
“So many details we have never noticed were brought up, and it helped us to reflect about the direction we want to follow…”
Michelle Rosales, Foolish Operations
There’s no better time than now.
No matter where you are or how concrete your ideas are, we can chat, brainstorm, and think things through together. Whether we end up working together or not, you’ll leave with more clarity than you came with. We’re confident about that.
No pitch. No obligation. Just a genuinely useful conversation.
